crashing when hovering on map icons [ Edited ]

[minibeas]

I have been trying to diagnose and fix this issue. First thing is first. Here are my specs for the machine where this problem occurs.

XPS 13
Windows 10 Pro 64-bit English
16GB LPDDR3 1866MHz
Backlit Keyboard, English
Intel® HD Graphics 520  (mod edit of video card used)
512GB PCIe Solid State Drive
DW1820A 2x2 802.11ac 2.4/5GHz + Bluetooth4.1
6th Generation Intel Core i7-6500U (4M Cache, up to 3.1 GHz)
13.3” QHD+ (3200 x 1800) InfinityEdge touch display

I am able to login to the game without issue. When I hover my mouse over the map or quest tracker the game quits to desktop with no error message. Here is a link to a screenshot I took to help you guys out.

http://imgur.com/3G1sQtQ

I have downloaded the game twice. I have tried removed the BitRaider folder multiple times to verify the files. I have made sure that all of my computers drivers are up to date, including the newest BIOS update. I have also tried a clean boot and had no success fixing the problem. I have also run the game on the absolute lowest settings and the problem still occurs. 

To add to the diagnosis, the crash ONLY happens when there is an active quest where there is a spinning icon on the map. If you hover over the quest associated with the spinning icon in the mission tracker, or hover the mouse over the actual spinning icon on either the minimap or the main map, the game quits to desktop. Everything else works perfectly. My question is who do I go to for support, the Game Developers or the Hardware manufacturer because I am not seeing any error logs in the Windows Event Viewer. Please advise.

[proxos666]

@minibeas

I have flagged this and asked if there is any known workaround for this, there is nothing known apart from this is Intel related, exact cause hasn't been determined.

This is also best getting flagged with intel , worth looking at their release notes too, interesting the post below about clean install of the Microsoft driver sorted it, maybe worth a try.

Still looking for any workaround

[minibeas]

Thank you! Should I also create a ticket with intel or is that something you will be handling on your end?

[proxos666]

@minibeas

Definitely create a ticket with intel

[proxos666]

@pedrgriffith @minibeas @reverse2057 @njutte @lveikk

Some have rolled back the driver with success , see this thread here

[Khisla123]

Do we know if this issue is being resolved? It has only started on my character 2 days ago, and I haven't changed computers - the option to roll back is not available for me and I am uneasy at the thought of uninstalling my intel HD graphics 520 as I am not sure how it is going to impact my laptop for all other games. I have windows 10 and I started the game on this same laptop shortly after new years.

Any more suggestions on how to fix this?

[Atheteo]

Bump

I'm having  the same issue.

I have a Yoga 900 with an Intel HD 520. 

[proxos666]

@Atheteo

Try an older video driver see here

[tarkin2381]

Add me to the list because I'm having the same issue. I have an intel7 Windows 10 laptop. It run swtor, but I'm having the crashing issue.

[Larry2Real1]

Have u found a fix ? cause im having the exact same issue