June 2017
i had a free to play character level 60 [star wars the old republic]
i play the whole game for level 1 to 60 then pay to get the next chapter got to level 65 the i unsubscribe but still had access to the character i have not play for a few months
i just log in and my character is gone
i have look at my emails and it is the right accont
June 2017
Did you check other servers to see if it's on another server? I know they don't usually delete characters so if you are sure it's the right account that your logging into I would recommend calling customer service to see what happened to the character.
see db woodynz post here with a link to numbers and how to use skype if you have it.
Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc