WTF?

by BamBamBass01
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Original Post

Accepted Solution

WTF?

★★★ Novice

Both of my characters are on the Republic Space Station...and for one of them, there are no floors so I keep falling to my death. The other, however, spawns on the shuttle and gets stuck there. What the * is wrong!? I'm  getting pissed off...

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Accepted Solution

Re: WTF?

Community Manager

@BamBamBass01 Hi,

 

Did you have a chance to try out the many suggestions that had been posted? 

 

Let us know whether you are able to access your characters again.

 

Cheers,

Nils

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Message 13 of 14 (1,450 Views)

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Re: WTF?

Champion (Retired)

Herbal tea or a stress ball my assist...

 

That said odds are you may have logged out somewhere completely out of the box and your experiencing a falling through the world situation.

 

Unclear if it is possible to do in your current state, but if you click on the "?" icon in game you will be able to click on the "Character Stuck" icon in the top right which should fix your problem.

Message 2 of 14 (1,706 Views)

Re: WTF?

★★★ Novice

Actually, it doesn't. I can't do anything to fix it. The galaxy isn't loaded fully. I might try to delete the game, and re-install. Let's hope it works.

Message 3 of 14 (1,698 Views)

Re: WTF?

[ Edited ]
Champion (Retired)

Seems rather extreme and unlikely to have the fix that you will wish for.

 

Are you able to log in to any of your toons?.. if so you can always open a ticket listing the names/levels of your toons that are stuck, also their current present locations.

 

Be less of a hassle this way to correct the problem.

 

*Don't forget doing a "repair" is less hassle and takes ALOT less time.

Message 4 of 14 (1,685 Views)

Re: WTF?

★★★ Novice

I'll try that. I can log into both of them, but both are stuck on the same level. Both are level 9, and both are in the galaxy.

Message 5 of 14 (1,681 Views)

Re: WTF?

Champion (Retired)

Did you make the mistake of logging out in a phased area or a location that you probably shouldn't ie: a friends Stronghold, which becomes invalid once your friend logs out?

Message 6 of 14 (1,674 Views)

Re: WTF?

★★★ Novice

No. It became like that when I went to the galaxy. Then, I logged off because I couldn't do anything.

Message 7 of 14 (1,663 Views)

Re: WTF?

★ Guide
Write an ingame ticket or call customer support.
Or have someone invite you to his stronghold (ask in general chat and explain the situation)
Message 8 of 14 (1,573 Views)

Re: WTF?

Hero

You shoul try the Launcher Reapair funktion, that sounds like a bug that happens sometimes.

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Message 9 of 14 (1,546 Views)

Re: WTF?

Repair should sort both those issues

 

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
If this is NOT present, click the cog icon and then run the repair option.
Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
select open file location and delete the BitRaider folder. Then start the launcher

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