May 2017 - last edited May 2017
Hi, I have decided to come back to SWTOR after a year or so, but I'm unable to remove my security key. When I go to the login page and login, while leaving the "Security Key" field blank, I do not get a "Lost your security key?" message under the text field asking for my security key. When I try to login on the launcher, I get the message, but it brings me to http://www.swtor.com/support, and it just tries to get me to go to https://help.ea.com/en/star-wars-the-old-republic/star-wars-the-old-republic/. Is there any way I can reset my security key without calling Customer Service? I am a free-to-play player.
Thanks in advance.
May 2017
Can only suggest going to www.swtor.com on your mobile phone and see if the same in that browser
if it is then phoning is the only way to remove the key
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SWTOR Forum Username = OwenBrooks
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