Re: Unable to reset my Security Key

by proxos666
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Original Post

Unable to reset my Security Key

[ Edited ]
★★★ Newbie

Hi, I have decided to come back to SWTOR after a year or so, but I'm unable to remove my security key. When I go to the login page and login, while leaving the "Security Key" field blank, I do not get a "Lost your security key?" message under the text field asking for my security key. When I try to login on the launcher, I get the message, but it brings me to http://www.swtor.com/support, and it just tries to get me to go to https://help.ea.com/en/star-wars-the-old-republic/star-wars-the-old-republic/. Is there any way I can reset my security key without calling Customer Service? I am a free-to-play player.

 

Thanks in advance.

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Re: Unable to reset my Security Key

@squiggless69

 

Can only suggest going to www.swtor.com on your mobile phone and see if the same in that browser

 

if it is then phoning is the only way to remove the key

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