Re: SWTOR: account hacked

by proxos666
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Original Post

Accepted Solution

SWTOR: account hacked

★ Novice


Hello,

Someone is trying to hack my ea and swtor account. I keep getting emails from EA telling  me that hes trying to change stuff  and he managed to change my security question. How should i proceed? 
 

Message 1 of 6 (1,772 Views)

Accepted Solution

Re: SWTOR: account hacked

@Redguy1412

 

Just follow the I am locked out of my account in that link ?

 

  1. Click Contact Us.
  2. Select your game or Origin if it’s for your EA Account.
  3. Choose any platform.
  4. Select Manage my account for the Topic and Hacked Account for the Issue.
    • Fill out any additional information and click Select contact option.
  5. Click on Click here at the top of the page next to Trouble signing in?
  6. Fill out the requested details. Once you give us those details, you'll get the option to speak with one of our advisors.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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Message 4 of 6 (1,932 Views)

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Re: SWTOR: account hacked

@Redguy1412

 

This link should help with the EA account 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 6 (1,766 Views)

Re: SWTOR: account hacked

★ Novice

This wont work because i need to input the security question in order to change it. Not only its in russian now but i also don't have // don't remember it.

Thanks anyway.

Message 3 of 6 (1,759 Views)

Re: SWTOR: account hacked

@Redguy1412

 

Just follow the I am locked out of my account in that link ?

 

  1. Click Contact Us.
  2. Select your game or Origin if it’s for your EA Account.
  3. Choose any platform.
  4. Select Manage my account for the Topic and Hacked Account for the Issue.
    • Fill out any additional information and click Select contact option.
  5. Click on Click here at the top of the page next to Trouble signing in?
  6. Fill out the requested details. Once you give us those details, you'll get the option to speak with one of our advisors.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 6 (1,933 Views)

Re: SWTOR: account hacked

★ Novice

Yeah i did, it leads me to a new problem...

I cant reach EA i keep calling them on their number in brasil but with no success...

Message 5 of 6 (1,750 Views)

Re: SWTOR: account hacked

@Redguy1412

 

Only other thing I can think of is Try selecting united states in the top right , see if you can get an option for live chat

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 6 (1,746 Views)