New SWTOR Luancher Loading Issue

by StarblastBlade
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New SWTOR Luancher Loading Issue

★★★★★ Novice

After the launcher updated this happened: My SWTOR launcher stopped while loading the game twice and when I hover my mouse over the SWTOR launcher it turn into blue loading symbol. How do I fix this issue?

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Accepted Solution

Re: New SWTOR Luancher Loading Issue

★★★★★ Novice

I right clicked SWTOR shortcut and clicked troubleshoot compatibility and selected try recommended settings and it works now.

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Re: New SWTOR Luancher Loading Issue

[ Edited ]
Hero
Some things you can do is delete the DiskCacheArena file under the swtor directory. If that doesn't work try running a repair. If your not able to do so because it says ST or the icon is grayed out you can run a repair or switch to non-streaming launcher by deleting bit raider and run the non-streaming version but it would require a redownload of the game.
Below are the steps for a repair or to switch courtesy of user Owenbrooks from the swtor forums.

Repair


07.24.2015 , 11:06 PM | #3
EDIT REPORT POST QUOTE
To run a repair:

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is NOT present, click the cog icon and then run the repair option.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher.

To switch:
right mouse click on game shortcut and select open file location

open the launcher.settings file in notepad and locate the below line and edit to the below

, "PatchingMode": "{ \"swtor\": \"SSN\" }"
, "bitraider_disable": true

SAVE the changes.
Delete the BitRaider, Movie and Asset folders then start the launcher.
--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 2 of 10 (2,667 Views)

Re: New SWTOR Luancher Loading Issue

[ Edited ]
Champion (Retired)

Easy Fix.

 

Firewall exclusions will need updating

 

If you have Windows 10 (*Simular Navigation for Windows 7/8 also).

 

Click on the "Notifications"

 

Then "VPN"

 

"Windows Firewall"

 

Now on the Left Hand Side "Advanced Settings".

 

Here in the Left Hand Top Corner you will see "Inbound Rules".

 

You will want to have all 3 exclusions for "Swtor Launcher.exe" "Swtor Bitraider.exe" and finally "Swtor.exe Retail"

 

*You may have to manually add these.

 

Click "New Rule" Top Right. 

 

Program > Next>

 

This Program Path: > Browse> "Navigate to the desired *.exe listed above.  > Next

 

"Allow the Connection" << VERY VERY IMPORTANT.

 

"Tick all 3" >Next

 

"Give it a Name" > Click Finish

 

*Do this for all 3 exe's ensure that you do the same for "Outbound Rules" also.

 

 

**If you already have these exclusions then simply double clicking them 1 at a time to view their "properties" is enough to revalidate them.

 

QUOTE=OwenBrooks (*credit where credit is due)

ESET - disable protocol filtering
Kaspersky - disable scan secure/encrypted connections
Nortons (Firewall) set exception to Allow instead of Auto

 

 

 

Message 3 of 10 (2,659 Views)

Re: New SWTOR Luancher Loading Issue

★★★★★ Novice

Where is Notifications?

Message 4 of 10 (2,574 Views)

Re: New SWTOR Luancher Loading Issue

Hero
Like on the launcher itself? I know they updated and changed it around.
--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 5 of 10 (2,570 Views)

Re: New SWTOR Luancher Loading Issue

[ Edited ]
Champion (Retired)

Sorry I should have explained "Notifications" is the page looking Icon in the bottom right of the Windows 10 Task bar down by your clock.

 

For Windows 7/8 you can simply just type Windows Firewall in the start search bar.

*I am currently booting up an old PC now to confirm exact directions for Windows 7/8.

*Confirmed, typing Windows Firewall in the Start Search bar, shows up the Firewall exe both normal and Advanced before hitting ENTER.

Message 6 of 10 (2,568 Views)

Re: New SWTOR Luancher Loading Issue

★★★★★ Novice

Its already allowed through the windows fire wall.

Message 7 of 10 (2,554 Views)

Re: New SWTOR Luancher Loading Issue

Champion (Retired)

As previously stated.

 

"**If you already have these exclusions then simply double clicking them 1 at a time to view their "properties" is enough to revalidate them."

Message 8 of 10 (2,544 Views)

Re: New SWTOR Luancher Loading Issue

★★★★★ Novice

I right clicked SWTOR shortcut and clicked troubleshoot compatibility and selected try recommended settings and it works now.

Message 9 of 10 (2,695 Views)

Re: New SWTOR Luancher Loading Issue

★★★★★ Novice

I contacted SWTOR phone support and issue fixed.

Message 10 of 10 (2,273 Views)