I'd like to get a refund and cancel my subsciption plan

by SPECTR_Eternal
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Accepted Solution

I'd like to get a refund and cancel my subsciption plan

[ Edited ]
★ Novice

Hello!

 

I missed the end of my subscription plan and I'd like to cancel the transaction that was already done automatically (like, 30 minutes ago). I decided to cancel my subscription but forgot to do it manually earlier. I'm willing to get rid of the just arrived Complimentary Coins as well.

 

Username: StranniK_SPECTR

 

Transaction number: [removed information]

 

I hope it is possible. If it's not, than I'd like to know an e-mail or other way to contact Support directly and not via phone call.

 

Thanks!

Message 1 of 2 (347 Views)

Accepted Solution

Re: I'd like to get a refund and cancel my subsciption plan

Hero

@spectreternal

 

 For Account and billing questions you will have to Call CS.

 

Contact support by phone

If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

Contact our team by calling the numbers listed below:

  • USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT)
  • UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
  • France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
  • Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET)
______________________________________________________________
Ich Arbeite nicht für EA/ BW, ich bin nur freiwillig hier.

I don't work for EA/ BW, I'm only another player.

My Swtor referall Link

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Message 2 of 2 (379 Views)

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Re: I'd like to get a refund and cancel my subsciption plan

Hero

@spectreternal

 

 For Account and billing questions you will have to Call CS.

 

Contact support by phone

If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

Contact our team by calling the numbers listed below:

  • USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT)
  • UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
  • France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
  • Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET)
______________________________________________________________
Ich Arbeite nicht für EA/ BW, ich bin nur freiwillig hier.

I don't work for EA/ BW, I'm only another player.

My Swtor referall Link
Message 2 of 2 (380 Views)