GobalCollect already recognized the payment but my status is still Preferred.

[BadBadMojo]

It's been three days since I made my payment through GlobalCollect and they already sent me the confirmation e-mail, but my status ingame is still PREFERRED. The account is under [edit: email address removed]

Thank you in advance,

Alexandre Pamplona de Miranda

[DBWoodynz]

That would be an issue you 'may' be able to fix via calling the call center.

http://www.swtor.com/support/helpcenter/5200#contact-form

This Link Contains all the numbers and options open to you for calling  one of the many Swtor call centers.

Or you can add +18553452186 to your contacts on Skype as this is how I do it from NZ.

*The team that handle the phones are really quick and helpful in these areas whole things should take you less then 5 minutes if you use Skype.

[Belgorad]

Your going to want to contact customer service to find out why your status still says preferred.  That will be the best way to get the issue corrected and find out what happened.

• USA: 1-(855)-345-2186
• UK: (0203) 0141 826