Forgot password and dont have the security key app

[tzarovac]

Hello!

Used to play before the game went free to play..

would like to start again but i forgot my password and i dont have my old mobile with the security key app...

have tried the forgot the password link but it will not work without the security key..

and i cannot remove the security key because i forgot the password! xD

what can i do ?

all i have is my screen name and the same mail account the game is registerd to.

thx in advance!

[Ahrngrim · Accepted solution]

@tzarovac

You will have to Call them:

Contact support by phone

If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

Contact our team by calling the numbers listed below:

• USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT)
• UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
• France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
• Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET)

https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support

[Ahrngrim · Accepted solution]

@tzarovac

You will have to Call them:

Contact support by phone

If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone.

Contact our team by calling the numbers listed below:

• USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT)
• UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
• France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
• Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET)

https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support