Re: Connection Issues

by proxos666
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Original Post

Connection Issues

★★ Novice

I will be playing and suddenly my ping will skyrocket and then kick me out of the game saying connection to server has gone missing. This is the only game that does that and i have no clue what to do

Message 1 of 10 (599 Views)

Re: Connection Issues

@DaftSparky

 

Grab the free version of www.pingplotter.com and set it to the server when playing 

 

  • If you play on an East Coast server: 159.153.92.28
  • If you play on a West Coast server: 159.153.68.252
  • If you play on a European server: 159.153.72.252

 

when this occurs stop the ping plot and save it as a jpg and insert the jpg in a post here , look for changes in the plot when the DC occurs.

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Message 2 of 10 (582 Views)

Re: Connection Issues

★★ Novice

Hers what it said please help

Message 3 of 10 (567 Views)

Re: Connection Issues

@DaftSparky

 

This looks like a connection issue between the PC and the router/modem 

 

How are you connected ? if wireless try wired direct to the modem and see if that packetloss (PL%) disappears at hop 1

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
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Message 4 of 10 (559 Views)

Re: Connection Issues

★★ Novice

I'm wired so i dont know why its happening 

Message 5 of 10 (547 Views)

Re: Connection Issues

★★ Novice

Heres another one 

Message 6 of 10 (534 Views)

Re: Connection Issues

★★ Novice

If theres a way if you can see if this is an issue on my end or theirs it would be extremely helpful 

Message 7 of 10 (533 Views)

Re: Connection Issues

@DaftSparky

 

Was the 2nd one done when playing as well when the issue occured , as you can see the plots are chalk and cheese , the 2nd has no packet loss and doesn't look that bad

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 10 (511 Views)

Re: Connection Issues

★★ Novice

Yes i was playing at it still happened

 

Message 9 of 10 (502 Views)

Re: Connection Issues

@DaftSparky

 

At this point not sure the 2nd plot doesn't suggest a network issue, is there a firewall on the router/modem at all ?

 

maybe trial with it disabled and see if any difference to what is occuring

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 10 of 10 (487 Views)