September 2017
Key removal is still automated online per the direction in this FAQ Link however if the removal link is not appearing for what reason on that account then phoning is the only recourse.
As in the case of this thread the email address is the crux and to change the email address is by phone only, if updating the linked EA account fails.
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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