May 2015
May 2015
Sorry, did you ever post before or put in a help ticket? Without more information Im not sure what is going on.
Is this Xbox One or 360?
After installing the update, reboot the console. If you are on Xbox one, dont play in the demo level that appears when you install, just leave it as it seems to sometimes bug out on people.
Do you have Xbox Live gold?
May 2015
Long shot, but do you have your account restricted preventing access to the Xbox Live store? I believe many child accounts have this disabled, so they're unable to access the store for DLC.
The DLC needs to access the store as it's downloaded through the Xbox Live Marketplace even though it doesn't cost anything.
May 2015
May 2015
May 2015
After completing the download do you reboot your console?
May 2015
May 2015
May 2015
Have you tried downloading directly from the store? Its really hard to trouble shoot when there aren't any error messages or anything.
May 2015