November 2014
Morning all
My 8 year old has kindly ruined his PVZ disc for the xbox360 beyond repair and tesco (where it was bought) wont replace it, instead referring me to the author.....hence here I am. Is it possible to send me a new disc in the post please? I bought the game after he spent the summer in hospital due to a rare bone disease he has and he absolutely loves the game. The distraction value it has for him has genuinely saved him from a lot of suffering and he of course cant play it now. I'm unsure as to your policy in this regard because I understand its easy to re download a PC or Mac platform game but I dont think you can do that for the XBox360??
Your help would be really appreciated as I'm really trying to avoid spending another £35 if possible (given I'm already licensed for the software)
Kind Regards
November 2014
@Timefordinner If your physical copy of the game is broken read here: Click for EA Warranty Terms
November 2014
Hi @timefordinner -
I work in marketing on Garden Warfare and have sent you a friend request. Please accept, send me a quick message, and I'll work with you on this to get you sorted.
Cheers,
Owen
November 2014
November 2014
Hi Owen
Thanks for the offer of help but I'm at a loss as to where the friend request you've sent has gone to?? Did you mean on Facebook or when logged into the xbox? Sorry to be such a luddite but I cant find which media your friend request has been sent to.
November 2014 - last edited November 2014
I believe he means friend request on here.
If you click on his name, it'll take you to his profile: JuiceMasta - Owen's profile
From there, on the right hand side of the screen you're able to 'Add to friends' and also 'Send this user a private message'
In which I believe he will get an email alerting him of your message.
November 2014
Thanks Mr Toaster :-) I have done as you suggest and PM'd him.
You're all most helpful
Kind Regards