"Not able to connect online play"

by oov0rad0roo
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Original Post

"Not able to connect online play"

★★★ Newbie

Hi.

I just purchased a PS4 and made a new EA account to play Plants vs Zombies. My niece has a sub-account under my Master Account (my account has Playstation Plus). The parental controls are all turned off for her, but she is unable to load the game with her account? Why? Am I missing something? She is just trying play a local game.

Please help. Thank you.

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Re: "Not able to connect online play"

★★ Novice

I have also recently had this problem with my younger brother. Have you downloaded it from an online store or bought it in real life? If you bought it in an online store then see if there is a 'repair' or 'update' option. If you bought it by hand, take it to the store and tell them about the problem. This will result in either the game working or you getting your money back.

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