July 2016
I am on a PC and have had this issue for a week. Super annoying.
Gelbkreutz
@IHulkSmashI wrote:
Yes what about people on the pc version?
2016 still this problem exists. No solutions yet.
Lots of people giving ideas on how to fix this but not for the pc.
July 2016
what do we do if it's on the PS3?
July 2016
I started having this problem on PC version last week.
July 2016
I'm Having the same issue on my PC as well.
August 2016
August 2016
Ok I have a fix for this from EA online support this works!
Step 1 TURN ON XBOX ONE
Step 2 SIGN IN YOUR XBOX PROFILE
Step 3 GOTO SETTINGS
Step 4 GOTO ALL SETTINGS
Step 5 GOTO NETWORK
Step 6 GOTO ADVANCED SETTING
Step 7 GOTO ALTERNATIVE MAC ADDRESS
Step 8 SELECT CLEAR
THE XBOX PROMPTS YOU TO RESTART AT THIS POINT SIMPLY SHUTDOWN THE XBOX USING THE CONTROLLER
Step 9 UNPLUG THE XBOX POWER PACK (Once the Xbox has turn off, leave the xbox turned off for at least 2 minutes)
Step 10 PLUG THE XBOX BACK IN THE PSU LIGHT WILL GO FROM ORANGE TO WHITE
Step 11 WHEN THE LIGHT GOES WHITE TURN ON THE XBOX
Step 12 TRY PVZ ALL SHOULD NOW ALL SHOULD BE WORKING
July 2020 - last edited July 2020
I have the same problem now on PC, phone support is unable to help.
March 2023
ik this is 2023 but i too began having this issue today where the game says "failed to retrive your save data", very annoying as it makes the game simply unplayable