Can't access sticker shop

[EA_Kristi · Accepted solution]

Hello all, we are looking into this issue and would like to ask you to check if you are able to access the Sticker Shop between rounds when you are playing a multiplayer game (not garden ops)?

Thanks!

PS! Marking this post as a solution for now just to highlight.

[silonam26]

You are a legend, thanks for the help jyoung79 !!!!

Better than the repetitive EA mods that dont wont to acknoledge their bug and mark everything solved and to keep checking the shop between rounds.....lame support.

[neetertweeter]

Had the same problem for 2 days and this fixed the sticker shop access.  Turned off, uplugged, then only restarted one controller to access game on XBOX360.  One user logged in and first position if there are multiple EA accounts on the console. Worked fine when only one EA account on console.

[picklebird_101]

Is this only a 360 problem or are people also having the issue on Xbox one?  

[eilrahccruz]

i cannot access it at all regardless of being in any mode or even at the main menu

[eilrahccruz]

im already rank 18 and upto now i have not been able to use it because it is always saying the sticker shop is closed

[OverclockdToastr]

To repeate Picklebird's question: Is this only a 360 problem or are people also having the issue on Xbox one?  

Saying "I have this problem too" does not help as you're not providing any more information nor answering the questions that have been asked.

[eilrahccruz]

still not working

[huntlavadog]

I can't get in the sticker shop at all

[EA_Stephen]

@huntlavadog 

Another player has posted a workaround which may help you:

http://answers.ea.com/t5/Plants-Vs-Zombies-Garden-Warfare/Can-t-access-sticker-shop/m-p/2439113#M671

Let us know how you get on.