Can't access sticker shop

[federalash9]

I have the 360 version and i can't access the sticker shop. multiplayer is fine

[EA_Kristi · Accepted solution]

Hello all, we are looking into this issue and would like to ask you to check if you are able to access the Sticker Shop between rounds when you are playing a multiplayer game (not garden ops)?

Thanks!

PS! Marking this post as a solution for now just to highlight.

[EA_Spectre]

The sticker shop usually closes automatically when a round is about to start. Is that what you are experiencing or are you not able to access the sticker shop at all?

[federalash9]

not able to access at all

[jcnmobile]

Yeah we're having the same problem, and when we try and access a place to enter our preorder code it says crazy dave is not ready to accept your code yet

[federalash9]

i am unable to access it at all

[philldapain247]

Same problem here. Online chat help not very helpful said that the sticker shop was closed for everyone which is strange because all my friends that have the game can access the store and the redeem code section.

[picklebird_101]

Try from the Main Menu, does it work there?

[captAZ]

i cant access it either... it really bothers me i want some little plants to help and i have been needing them for a a while.

it says (for me): sorry the sticker shop is closed please try again later

[picklebird_101]

Hmm very odd.  And your internet connection is working for sure?  Try rebooting the console.  If it still persists, try seeing if your other games connect online fine

[philldapain247]

Nothing is wrong on my end internet is fine. I can play multi no problem. from the main menu I cannot access sticker shop and redeem code.