Re: Meu time foi excluido. Ultimate Team

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Meu time foi excluido. Ultimate Team

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Olá,   hoje na parte da manhã recebi a  mensagem a seguir, dizendo que quebrei as regras por  estar negociando moedas...   então  iriam remover todas as moedas  e  na proxima vez meu clube seria excluido...    e  ganharia uma adivertencia....   Então pus alguns jogadores a venda pois estava sem Coins...       E não negociei  mais nenhuma moeda, até porque não sabia que era proibido, pois  é meu primeiro ano  no Ultimate Team, faz  uns 5 meses que jogo.

a mensagem de hoje de manhã...

 

Hello,

We noticed that your FIFA Account broke EA’s gameplay rules…

We need to talk…
Breaking our rules damages the experience for you and other players. We want to keep everyone’s gaming experience safe, secure, and enjoyable.

You break our rules if you:

Interfere with or disrupt any EA Service or any server or network used to support or provide an EA Service, including any hacking or cracking into an EA Service.
Use any software or program that damages, interferes with or disrupts an EA Service or another’s computer or property, such as denial of service attacks, spamming, hacking, or uploading computer viruses, worms, Trojan horses, cancel bots, spyware, corrupted files and time bombs.
Attempt to obtain, or phish for, a password, account information, or other private information from anyone else on EA Services.
Use any robot, spider or other automated device or process to access this website for any purpose or copy any material on this website.
Use or distribute unauthorized software programs or tools, such as “auto” software programs, “macro” software programs, “cheat utility” software program or applications, exploits, cheats, or any other game hacking, altering or cheating software or tool
Use exploits, cheats, undocumented features, design errors or problems in an EA Service.
Sell, buy, trade or otherwise transfer your EA Account, any personal access to EA Services, or any EA Content associated with your EA Account, including EA Virtual Currency and other Entitlements, either within an EA Service or on a third party website, unless expressly authorized by EA.
Promote, encourage or take part in any prohibited activity described above.
What this means for you

We noticed your account has been trading coins. Coin trading is against our rules. Because you broke the rules, we removed your FUT Club. If you keep trading coins, we may have to permanently ban you from FIFA.
Read up on how to play by the rules at http://help.ea.com/en-us/help/faq/play-by-the-ea-rules
Review our full Terms of Service at http://www.ea.com/terms-of-service

Any questions? Contact us at help.ea.com. If you think we sent this to you by mistake, let us know at lets_talk@ea.com.

Thank you,
EA Terms of Service

 -------------------------------------------------------------------------------------------------------------------------------------

Porém  para minha surpresa e indignação....       hoje  na parte da tarde  fui verificar  se vendi algum jogador, e recebi uma nova mensagem.. que  meu time foi excluido.
Bom, se eu recebi uma adivertencia na parte da manhã, dizendo que da proxima vez meu time seria deletado, porque deletaram  na parte da tarde?     

Gostaria  que pelo menos meu time fosse restaurado.    Comprei algumas moedas,  não vou negar,   mais  a maioria  de minhas moedas  foi de compra e venda de jogadores....    horas  pesquisando jogadores baratos e tentando vender mais caro.  

Segue  a segunda mensagem que recebi.

Hello,

We noticed that your FIFA Account broke EA’s gameplay rules…

We need to talk…
Breaking our rules damages the experience for you and other players. We want to keep everyone’s gaming experience safe, secure, and enjoyable.

You break our rules if you:

  • Interfere with or disrupt any EA Service or any server or network used to support or provide an EA Service, including any hacking or cracking into an EA Service.
  • Use any software or program that damages, interferes with or disrupts an EA Service or another’s computer or property, such as denial of service attacks, spamming, hacking, or uploading computer viruses, worms, Trojan horses, cancel bots, spyware, corrupted files and time bombs.
  • Attempt to obtain, or phish for, a password, account information, or other private information from anyone else on EA Services.
  • Use any robot, spider or other automated device or process to access this website for any purpose or copy any material on this website.
  • Use or distribute unauthorized software programs or tools, such as “auto” software programs, “macro” software programs, “cheat utility” software program or applications, exploits, cheats, or any other game hacking, altering or cheating software or tool
  • Use exploits, cheats, undocumented features, design errors or problems in an EA Service.
  • Sell, buy, trade or otherwise transfer your EA Account, any personal access to EA Services, or any EA Content associated with your EA Account, including EA Virtual Currency and other Entitlements, either within an EA Service or on a third party website, unless expressly authorized by EA.
  • Promote, encourage or take part in any prohibited activity described above.

What this means for you

We noticed your account has been trading coins. Coin trading is against our rules. Because you broke the rules, we removed your FUT Club. If you keep trading coins, we may have to permanently ban you from FIFA.


Any questions? Contact us at help.ea.com. If you think we sent this to you by mistake, let us know at lets_talk@ea.com.

 

Thank you,

EA Terms of Service

 

--------------------------------------------------

 

 

Gostaria  que pelo menos  meu time fosse restaurado...   

Pois como diz no primeiro email... se  ocorrer novamente será excluido  o time,  e  eu não fiz nada após  receber essa mensagem.  Nem reclamei de perder as moedas, apesar de ser poucas, eu passei horas e horas trabahando para consegui-las.   Espero que me ajudem,  Muito Obrigado.


Mensagem 1 de 2 (504 Exibições)

Re: Meu time foi excluido. Ultimate Team

[ Editado ]

Olá @pboeno,


Seja bem-vindo ao fórum do Answers HQ para lusófonos.

 

Neste link você pode conferir as regras do FIFA 17: https://help.ea.com/pt-br/help/fifa/fifa-17/fifa-17-rules/

Nesta página você obterá as informações necessárias para lidar com o banimento: https://help.ea.com/pt-br/help/account/information-about-banned-or-suspended-accounts/

 

 

Espero ter ajudado.

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Mensagem 2 de 2 (496 Exibições)

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