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Acolyte
cooldude5434636
Posts: 1
Registered: ‎04-07-2013

why won`t java work on windows 8 for pogo

 
EA_Stephen
Posts: 11,400
Topics: 78
XP: 1,779
Solutions: 2,221
Registered: ‎09-25-2012

Re: why won`t java work on windows 8 for pogo

When visiting the forum, it’s a good idea to check our ‘stickies’ at the top of the first page, to see if we have already posted on the topic – that way, you can read our list of trouble-shooting steps or solutions immediately and not have to wait for one of us to respond to your post.

 

With that in mind, please see our step-by-step guide to Java. Take the time to read through this and follow the detailed steps there to ensure that Java is correctly installed and enabled on your computer: http://answers.ea.com/t5/Pogo/Solution-Java-step-by-step/m-p/393292#U393292

 

If you are still being asked to download Java, having installed the latest version then please make sure that it is enabled correctly (point 3 in our guide deals with this).

 

If that doesn't resolve the issue, please click on the following link and then ‘copy and paste’ the displayed results into a reply here. This will give me a general overview on your computer set-up and hopefully give me some pointers to help: http://systeminfocheck.appspot.com/

 

Can you also please let us know which anti-virus software you are using?     

 

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Keeper
SMO1956
Posts: 1
Registered: ‎05-21-2013

Re: why won`t java work on windows 8 for pogo

Your System Info

Browser  = Microsoft Internet Explorer 10.0(Browser Mode 10, Document Mode 10) Cookies Enabled? = true Do Not Track = undefined Resolution  = 1536 x 864 OS = Windows 8 Flash version = 11.7.700 Java Versions installed = 1.7.0_21
 
My antivirus is Kaspersky
EA_Najat
Posts: 5,772
Topics: 339
XP: 1,161
Solutions: 520
Registered: ‎07-19-2012

Re: why won`t java work on windows 8 for pogo

[ Edited ]

 

Java games can only run from the Desktop Screen of Windows 8. The Start Screen in Windows 8 does not support the Java Plug-in which is needed to run Java games. Follow these steps to switch screens.

Here are three ways that you can use to switch screens in Windows 8 so you can play Pogo's Java games

  1. Press the Windows logo key on the keyboard and you can toggle between the Start screen and the Desktop screen
    • The Windows key is probably located near your space bar on your keyboard
  2. Click on the Desktop tile in the Start Screen to switch to the Desktop Screen
  3. Move your mouse pointer to the bottom left corner of your screen to switch between the Start Screen to the Desktop Screen

 

Note: Internet Explorer 10 is not listed on the Supported Browser list for Pogo.

You can use one of the following browser instead:

 


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