problem with com.pogo.client.jvmtest.applet

[wilcox1973]

Ever since we had to change internet carriers I have not been able to play Jungle Gin, Canasta and 1 or 2 other games in Pogo as a member. Each time I go in I get a message asking if I want to run com.pogo.client.jvmtest.applet, I select 'Run' but nothing happens after that. I have tried everything that the web tells me including uninstalling and reinstalling Java. This has been going on for several months.....please help!! My new e-mail address is [edit: email address removed]....

Thanks,

Kim

[MLadyD7]

Is this what you are seeing?   http://news.pogo.com/java-certificate-for-pogo-electronic-arts/

If so, you click "run" and it still doesn't load? Is that correct?

What browser are you using?

What happens when you try another browser?

Have you cleared the java & Flash Cache in addition to the Browser Cache?

 Also, please click on the following link and then ‘copy and paste’ the displayed results into a reply here.

This will give us a general overview of your computer set-up and hopefully give us some pointers to help.

http://systeminfocheck.appspot.com/

Can you also please let us know which anti-virus software you are using?

Thanks!