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Keeper
wilcox1973
Posts: 1
Registered: ‎06-16-2013

problem with com.pogo.client.jvmtest.applet

Ever since we had to change internet carriers I have not been able to play Jungle Gin, Canasta and 1 or 2 other games in Pogo as a member. Each time I go in I get a message asking if I want to run com.pogo.client.jvmtest.applet, I select 'Run' but nothing happens after that. I have tried everything that the web tells me including uninstalling and reinstalling Java. This has been going on for several months.....please help!! My new e-mail address is [edit: email address removed]....

 

Thanks,

Kim

MLadyD7
Posts: 12,749
Topics: 39
XP: 3,957
Solutions: 1,922
Registered: ‎02-26-2013

Re: problem with com.pogo.client.jvmtest.applet

Is this what you are seeing?   http://news.pogo.com/java-certificate-for-pogo-electronic-arts/

 

If so, you click "run" and it still doesn't load? Is that correct?

 

What browser are you using?

What happens when you try another browser?

 

Have you cleared the java & Flash Cache in addition to the Browser Cache?

 

 Also, please click on the following link and then ‘copy and paste’ the displayed results into a reply here.

This will give us a general overview of your computer set-up and hopefully give us some pointers to help.

http://systeminfocheck.appspot.com/

Can you also please let us know which anti-virus software you are using?

 

Thanks!

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