Re: poppit bingo problem

by StormySkies7
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poppit bingo problem

★ Novice

I love Poppit Bingo BUT it keeps popping up a retry screen saying it lost the connection. The connection seems fine on my end. Sometimes when I click the retry button it goes right back to play normally but sometimes it lets be play but not get credit for the bingos. I lose the power ups I bought as well as the tickets for the cards when I have to  leave and come back in to a new game. I did the pogo scan and everything came back as fine. What gives?

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Accepted Solution

Re: poppit bingo problem

EA Staff

@riverbottommomj Could you please try restarting your computer and router to see if this helps? Also could you please add the following exceptions to your firewall:

  • pogo.com
  • game3.pogo.com
  • pogospike-prod.pogo.com

Also if you use wireless connection, could you check if the same thing occurs if you use a direct cable connection?

 

Let us know how you get on!

- Kristi

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Message 2 of 3 (226 Views)

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Re: poppit bingo problem

EA Staff

@riverbottommomj Could you please try restarting your computer and router to see if this helps? Also could you please add the following exceptions to your firewall:

  • pogo.com
  • game3.pogo.com
  • pogospike-prod.pogo.com

Also if you use wireless connection, could you check if the same thing occurs if you use a direct cable connection?

 

Let us know how you get on!

- Kristi

Message 2 of 3 (227 Views)

Re: poppit bingo problem

★★ Novice

DID THAT AND STILL NO CREDIT FOR BINGOS FOR WED. CHALLENGE

 

Message 3 of 3 (151 Views)