Re: new windows 8.1 EI 11 browser but compatiblily scan shows EI 7.0

by EA_Kristi
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new windows 8.1 EI 11 browser but compatiblily scan shows EI 7.0

★ Newbie

I just purchase a new computer-downloaded flash and enabled, also Java and followed those instructions except in internet options under advanced, Java does not show up??  Also since no Pogo games will load, I did the Pogo Help and compatibility Scan - it shows browser - not supported.  below that it shows system information as:

Java Versions installed 1.7.0_67

Operating System Windows 8.1
Flash version 11.8.800
Resolution 1536 x 864
Browser IE 7.0
Cookies Enabled? True
Do Not Track False
 
I already have internet explorer as my default and clicked on the box "open internet tiles on the desktop"
 
So why is my browser not supported?
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Re: new windows 8.1 EI 11 browser but compatiblily scan shows EI 7.0

★★★★★ Expert

@Tshea1246 

 

You have Pogo set in compatibility mode. take Pogo out of compatibility mode, and your games will play correctly.

There's a tutorial here which explains about compatibility settings - take a deep breath and read it slowly!
http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

You need compatibility setting to be OFF for Pogo.

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Re: new windows 8.1 EI 11 browser but compatiblily scan shows EI 7.0

★★★★★ Expert

@Tshea1246 

 

You have Pogo set in compatibility mode. take Pogo out of compatibility mode, and your games will play correctly.

There's a tutorial here which explains about compatibility settings - take a deep breath and read it slowly!
http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

You need compatibility setting to be OFF for Pogo.

Message 2 of 4 (258 Views)

Re: new windows 8.1 EI 11 browser but compatiblily scan shows EI 7.0

★★★ Newbie

Now what do I do to get Java

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Re: new windows 8.1 EI 11 browser but compatiblily scan shows EI 7.0

EA Staff

@PhillisD To install or update java, please follow the steps in the following thread: http://answers.ea.com/t5/Pogo/Java-Tutorial-Version-8-update-121/m-p/4680627/thread-id/121602

 

Let us know if you have any other questions.
- Kristi

 

 

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