October 2016
I am still having trouble loading games requiring java. I have updated java. I have also contacted you on multiple occasions in an effort to resolve this issue, yet you seem unwilling to correct this issue. There are several games in which I enjoy but cannot access, such as pogo golf solitaire, addiction solitaire, jigsaw puzzle treasure hunter, etc. Why are you not interested in fixing these issues?
I have included the foxfire and the java download. PLEASE FIX THESE ISSUES SOON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Solved! Go to Solution.
October 2016
@beckyj86 There was a recent update to Java, so could you please make sure that your Java is fully up to date: http://answers.ea.com/t5/Pogo/Java-Tutorial-Version-8-update-111/td-p/4680627
If the issue remains, please post your System Information - Available HERE ?
Thanks!
October 2016
@beckyj86 There was a recent update to Java, so could you please make sure that your Java is fully up to date: http://answers.ea.com/t5/Pogo/Java-Tutorial-Version-8-update-111/td-p/4680627
If the issue remains, please post your System Information - Available HERE ?
Thanks!
October 2016
I have the newest version of Java...since updating, I have not been able to load any Java games
November 2016
@Auntroey Could you please restore the Java security prompts: http://answers.ea.com/t5/Pogo/Restore-Java-security-prompts/m-p/4738652#M125403
If the issue remains, please post your System Information - Available HERE
Let us know how you get on!
November 2016
I have checked all of this. Java games are still not loading. WHY? I also have the newest version of Internet Explorer. When I complete the system scan, it comes up with resolution not supported. I have completed all of the recommended solutions and still cannot get the java games to load. I really want to play some of the java games such as addiction solitaire jigsaw puzzle and others. Why can you not fix this issue.
November 2016
@beckyj86 Did you try restoring java security prompts: http://answers.ea.com/t5/Pogo/Restore-Java-security-prompts/m-p/4738652#M125403
Also could you please post your System Information - Available HERE ?
Thanks!
November 2016
I have completed all of this. Most Java games still will not load. Now it is saying the resolution for my computer is not supported. I have been a paying member for several years and am considering not renewing my membership when it comes time to renew. This is very frustrating. WHY can you not fix the issues?
November 2016
i have all of this. Please fix the issues.
November 2016 - last edited November 2016
@beckyj86 this is a sample:
If you have exactly what is in this box, then your games will not work
on Pogo. She is asking for your computer readings. They should be
updated to the latest versions. That is what you need to post, so she
can help you with your problem.
November 2016
Java.com is recognizing windows 10 as a 32 bit operating system in some cases it may actually be a 64 bit. By uninstalling Java and then going to java support and downloading the 64 bit version manually fixes the java issues. https://www.java.com/en/download/faq/java_win64bit.xml#Java for 64-bit I know it should work with 32 bit but for many people it is not and it took me a while to figure it out. Hope this helps.