Re: game shuts off in the middle of the game

by EA_Mage
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game shuts off in the middle of the game

★★★ Newbie

I am in the middle of my game and it goes back to begin a new game. it has happened with bingo and rainy day spider solitaire

 

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Re: game shuts off in the middle of the game

EA app Team

Hi @Mrspattip,

 

Sorry to hear that you have run into this issue with Pogo games.

 

Are you playing specific chat rooms or does this happens in all rooms? 

 

You could also try clearing browser cache and Flash storage to see if this helps with the issue.

Browser cache: http://answers.ea.com/t5/Pogo/Clearing-your-Browser-Cache/m-p/4622044#M118548

Flash storage: http://answers.ea.com/t5/Pogo/Freezing-issues-with-Flash-based-games/m-p/5907350/highlight/true#M162...

 

Let us know how you get on.
EA_Mage

 



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Re: game shuts off in the middle of the game

EA app Team

Hi @Mrspattip,

 

Sorry to hear that you have run into this issue with Pogo games.

 

Are you playing specific chat rooms or does this happens in all rooms? 

 

You could also try clearing browser cache and Flash storage to see if this helps with the issue.

Browser cache: http://answers.ea.com/t5/Pogo/Clearing-your-Browser-Cache/m-p/4622044#M118548

Flash storage: http://answers.ea.com/t5/Pogo/Freezing-issues-with-Flash-based-games/m-p/5907350/highlight/true#M162...

 

Let us know how you get on.
EA_Mage

 



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Message 2 of 3 (302 Views)

Re: game shuts off in the middle of the game

EA app Team

Hi @Mrspattip,

 

Just wanted to check in with you, if you are still having trouble with games ending abruptly or has this stopped now?

 

Thanks,

EA_Mage



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