can't play jungle gin. like play robots , can't move cards

by wegnermt8
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can't play jungle gin. like play robots , can't move cards

[ Edited ]
★★★ Newbie

when playing Jungle gin we can't move cards. can pass, but that is all.  Hate paying for something we can't use and enjoy.

 

Post edited by EA_Kristi - Please do not post personal info on a forum - Thanks!]

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Re: can't play jungle gin. like play robots , can't move cards

EA Staff

Hello @wegnermt8,

 

I am sorry to hear that you have run into issues with Jungle Gin.

 

Does this issue happen as soon as you start the game? If it does, then it could be caused by your browser zoom settings or Windows DPI settings. In this case, I would recommend trying the steps in the following thread: http://answers.ea.com/t5/Pogo/Cards-getting-stuck/m-p/4624473/thread-id/118696

 

If the issue happens after you win a hand, then the studio is investigating this issue.

 

Let us know how you get on.
- Kristi

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Message 2 of 2 (587 Views)

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Re: can't play jungle gin. like play robots , can't move cards

EA Staff

Hello @wegnermt8,

 

I am sorry to hear that you have run into issues with Jungle Gin.

 

Does this issue happen as soon as you start the game? If it does, then it could be caused by your browser zoom settings or Windows DPI settings. In this case, I would recommend trying the steps in the following thread: http://answers.ea.com/t5/Pogo/Cards-getting-stuck/m-p/4624473/thread-id/118696

 

If the issue happens after you win a hand, then the studio is investigating this issue.

 

Let us know how you get on.
- Kristi

Message 2 of 2 (588 Views)