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annalink213
Posts: 1
Registered: ‎12-13-2012
Accepted Solution

Windows 8 and Java not compatible with Pogo games

I cannot play alot of the games on Pogo.  I have gone to Java.com and tried to resolve the issue but it says the problem is with Pogo.  I have found the Q&A on Pogo to be useless.  How can I get my games to work?  I am on the desktop screen and I have both versions of java installed.

EA_Stephen
Posts: 13,878
Topics: 105
XP: 2,006
Solutions: 2,533
Registered: ‎09-25-2012

Re: Windows 8 and Java not compatible with Pogo games

Hello,

 

You say you have 'both versions' of Java installed. What do you mean by that?

If you have multiple version of Java installed, please remove them all before reinstalling the most recent version.

 

Pogo certainly is able to run on Windows 8 and many players are successfully running it on that platform already.

 

Let us know how you get on. 

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Keeper
RknRobin52
Posts: 1
Registered: ‎12-19-2012

Re: Windows 8 and Java not compatible with Pogo games

I am also having problems with Windows 8 and Java on Pogo.com.  It only allows me to play a couple of games. On most of the games, a pop-up says you need to install Java. Regarding having 2 versions of Java, their website instructs you to install both 32 and 64-bit versions if you're operating system is 64-bit.

Everyone seems to be 'passing the buck.' Java can only be reached for a price, which is too high for me. I hope someone will investigate why only a couple of games will work on Pogo.com, but most tell you to install Java. HELP!!!

Sentinel
bear44447
Posts: 29
Registered: ‎12-20-2012

Re: Windows 8 and Java not compatible with Pogo games

s Rokin however be advised that you are not alone in this situation. Please try un installing ALL previous versions on your comp. 2ndly, you only require one version, the latest Sun Jave product. A free 100% java platform product. Also delete / purge ALL jave updates. Start anew. I did, and now my coms running great. ALSO pls be advised that clearing your comps cache of history, cookies, etc has nada to do with your actual Java programme as most ppl think. Go to your "Java" cache, delete ALL history, cookies, applets etc. then set max storage to 1000%. Reboot and rejoice, for the world of Pogo now eagerly awaits you> Good Luck mf

Sentinel
MacSparkyPI
Posts: 9
Registered: ‎11-11-2012

Re: Windows 8 and Java not compatible with Pogo games

[ Edited ]

These suggestions do NOT solve the problem! Please allow Pogo to recognize Windows 8.

 

Keeper
AnnaLink213
Posts: 1
Registered: ‎01-10-2013

Re: Windows 8 and Java not compatible with Pogo games

I have Java 32 and 64 bit installed.  I can only play a few games on pogo. The weekly badges and games that use Java do not work.  Maybe all of us having problems should cancel our subscriptions. Maybe that will get them to fix the issue with windows 8.

Keeper
potatosoup_
Posts: 3
Registered: ‎01-08-2013

Re: Windows 8 and Java not compatible with Pogo games

I have this same problem. If unable to solve it I will not renew in Feb.

EA_Stephen
Posts: 13,878
Topics: 105
XP: 2,006
Solutions: 2,533
Registered: ‎09-25-2012

Re: Windows 8 and Java not compatible with Pogo games

Hello Annalink213,

 

Please click on the following link and then ‘copy and paste’ the displayed results into a reply here.

 

This will give me a general overview on your computer set-up and hopefully give me some pointers to help.

http://systeminfocheck.appspot.com/

 

Can you also please let us know which anti-virus software you are using?

 

Thank you.

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EA_Stephen
Posts: 13,878
Topics: 105
XP: 2,006
Solutions: 2,533
Registered: ‎09-25-2012

Re: Windows 8 and Java not compatible with Pogo games

Hello potatosoup_,

 

I have answered you in your previous thread. Thanks.

 

http://answers.ea.com/t5/Pogo/Java-help-windows8/m-p/354698#M12480

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MacSparkyPI
Posts: 9
Registered: ‎11-11-2012

Re: Windows 8 and Java not compatible with Pogo games

Browser = Google Chrome 24.0.1312.52
Cookies Enabled? = true
Do Not Track = null
Resolution = 1024 x 768
OS = Windows 8
Flash version = 11.5.31
Java Versions installed = 1.7.0_10