When are you going to resolve the issues with Crossword Cove?

by JGM811
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When are you going to resolve the issues with Crossword Cove?

★★★ Newbie

When are you going to resolve the issues with Crossword Cove?

Message 1 of 9 (389 Views)

Re: When are you going to resolve the issues with Crossword Cove?

EA app Team

Hi @JGM811,

 

Do you have issues with typing in the words on the crossword?

 

If so, could you please try using Chrome or Firefox browser? Crossword Cove currently has issues with IE11 and Edge which the studio is aware of. 

 

Let us know how you get on.
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Message 2 of 9 (343 Views)

Re: When are you going to resolve the issues with Crossword Cove?

EA app Team

Hi @JGM811,

 

Just wanted to check in. Do you still have issues with Crossword Cove if you use Chrome or Firefox?

 

Thanks,
EA_Mage



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Message 3 of 9 (314 Views)

Re: When are you going to resolve the issues with Crossword Cove?

★★★ Newbie

Yes I am having issues as well. Correct answers do not highlight. No way to know if it is the right answer unless  you use the auto save. Been t his way for about a week now.

Message 4 of 9 (301 Views)

Re: When are you going to resolve the issues with Crossword Cove?

EA app Team

Hi @Kerri447,

 

Just to double check, are you sure you are not playing on 'Hard' difficulty? You can change difficulty at the bottom of the game.

 

Let us know how you get on.
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Message 5 of 9 (256 Views)

Re: When are you going to resolve the issues with Crossword Cove?

★★★ Newbie

No, I am not playing at the Hard level. I am playing at the Normal level. The correct answers no longer light up. There is a problem with the game. 

Message 6 of 9 (245 Views)

Re: When are you going to resolve the issues with Crossword Cove?

EA app Team

Sorry to hear that @Kerri447

 

What browser are you using? Could you try Google Chrome (I tested that browser just now and it seemed to work fine)?

 

Let us know how you get on.
EA_Mage



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Message 7 of 9 (236 Views)

Re: When are you going to resolve the issues with Crossword Cove?

★★ Novice

I haven't been able to play Crossword Cove for over a month now.  Using Edge.   Finally & reluctantly downloaded Chrome onto my computer just to be able to play...NO SUCH LUCK.  Now I get the cripes message so I removed Chrome which I did not want to begin with.  Then I read today that they are doing away with US version of Crossword & switching to UK version.  I am now searching how to cancel my membership as the daily crossword was my main reason for joining Pogo.   I find myself going to Pogo less & less without the draw of my daily crossword over coffee in the morning.  PLEASE fix Crossword Cove.

Message 8 of 9 (227 Views)

Re: When are you going to resolve the issues with Crossword Cove?

★★★★★ Expert

@eltesoro1

 

Here is that report about the crossword game change:

http://news.pogo.com/crossword-cove-changes-coming/

 

you need to be signed into your Pogo account to view that link from here.

 

Only the format changes for 6 months, the trivia questions will continue to

be the same as before.

 

There are other browsers besides Chrome you can try.  there is fire fox,

internet explorer, and several unsupported browsers.  I use Pale Moon to

play some of my games.

Message 9 of 9 (215 Views)