Unable to connect to the server Sorry! For some reason we're unable to load your game.

by CrzyMama4
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Unable to connect to the server Sorry! For some reason we're unable to load your game.

★ Novice

I can't play any games on pogo. I keep getting the same error: I reinstalled java after the newer version was fixed. I have tried everything that it has told me to do when I put that in chorme. I can't play on any browser. I have been having this problem since the 10th of June when I got my new modem from comcast. I paid for my membership and can't play. I even did a factory restore on my computer about a week ago. I clear cache, browser data, made sure java was enabled and I just keep getting this error all the time. I am getting very very mad that I am having this issue since I paid $40 for membership. I am so ready to cancel pogo and do not want to. My pogo name is CrzyMama4.

Message 1 of 3 (739 Views)

Accepted Solution

Re: Unable to connect to the server Sorry! For some reason we're unable to load your game.

Community Manager (retired)

@CrzyMama4 

 

The problem may be with your router or modem as you say it started happening when you got the new modem - try unplugging them for a few minutes and see if that helps, this can often clear out blockages.

 

The marked solution in the post from another player, Sznbcrzn, in this thread may also help:

http://answers.ea.com/t5/Pogo/Loading-Issue-with-Flash-Games/m-p/2763964#M55176

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Message 2 of 3 (839 Views)

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Re: Unable to connect to the server Sorry! For some reason we're unable to load your game.

Community Manager (retired)

@CrzyMama4 

 

The problem may be with your router or modem as you say it started happening when you got the new modem - try unplugging them for a few minutes and see if that helps, this can often clear out blockages.

 

The marked solution in the post from another player, Sznbcrzn, in this thread may also help:

http://answers.ea.com/t5/Pogo/Loading-Issue-with-Flash-Games/m-p/2763964#M55176

---------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for being part of Answer HQ Community!
Make sure that you are automatically notified by email when your question gets a reply by clicking the 'Subscriptions' box on the right hand side of the 'New Question' page.
Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
If you wish to provide further information or answer a question, click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on "XP".
Message 2 of 3 (840 Views)

Re: Unable to connect to the server Sorry! For some reason we're unable to load your game.

★ Novice

Thank you so much. It worked now I am back on pogo.

Message 3 of 3 (727 Views)