Re: UNABLE TO LOAD ANY POGO GAMES

by EA_Mage
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Original Post

UNABLE TO LOAD ANY POGO GAMES

★★★ Newbie

I am unable to load any pogo games. I have done all of the fix-its that are shown and also restarted my computer. I played all day yesterday with no problems at all. Then this morning, all hell broke loose. Is Pogo having issues with it site? I have asked others friends via text messaging and they also are unable to load any games. Please fix whatever the issue is so that we can all play the daily challenges.

 

Thank you,

browniz61

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Re: UNABLE TO LOAD ANY POGO GAMES

EA app Team

Hi @brwniz61,

 

We can try to help you with this issue, but we would need some more information. Could you please post the following?

 

  1. Post a short list of the games you are not able to load (2 or 3) so we know if you are having issues loading Java games, Flash games or both.
  2. Post a detailed description on what is happening on your screen. Example: blank screen, stuck at the loading screen, error message...
  3. Post both your Flash version and your system information
  • Your System Information - Available HERE 

    SysInfo.JPG

Thanks,

EA_Mage



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