Reward Prize?????????????????????

[musicalbeauty]

I have not recd my 50.00 reward prize and it has been 2 1/2 months

[EA_Kristi · Accepted solution]

@musicalbeauty The studio did have some delays with sending out the prizes, but they hope to have these sent out ASAP. If you haven't received your prize in the next 2 weeks, please come back to us.

Thank you!

[EA_Kristi · Accepted solution]

@musicalbeauty The studio did have some delays with sending out the prizes, but they hope to have these sent out ASAP. If you haven't received your prize in the next 2 weeks, please come back to us.

Thank you!

[musicalbeauty]

I still have not received my prize

[EA_Kristi]

@musicalbeautyI am sorry to hear that! I will do my best to look into this and as soon as I have an update I will let you know.

Thank you for your patience! 

[musicalbeauty]

HOW IS THIS POSSIBLE? WON A PRIZE 6-28 AND STILL HAVE NOT RECEIVED. I DID EVERYTHING NECESSARY ON MY PART AND CONTACTED POGO HELP 3 TIMES THERE IS NO EXCUSE FOR THIS ANY MORE. THIS NEEDS TO BE REPORTED NOW.

[EA_Kristi]

@musicalbeauty 

We apologize for the delay in the receiving your prize. We’re currently experiencing longer than expected delays in fulfilling prizes due to unforeseen circumstances with the prize vendor. At this moment, we do not have an estimated time of delivery for your prize. Please be assured you will receive your prize as soon as these issues have been worked out. Thank you for your patience and understanding in this matter.

Let us know if you have any further questions!

[musicalbeauty]

Well then they can credit my pogo account 50.00

[quirky08]

Can.t bring prizes up don't show

Quirky08

[EA_Kristi]

@quirky08 You can find the Prizes link at the bottom of the Pogo page (scroll all the way down) or you can use the following direct link: http://www.pogo.com/prize/prize.do?pageSection=footer_prize

Let us know if you have any further questions!

[musicalbeauty]

I did not ask this question therefore I still did not get a reply