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Keeper
REDFORD171717
Posts: 2
Registered: ‎01-26-2013

Renewal of my Pogo memberships with tokens and gems I had collectedly renewal was help up because I was ill and didn't;d send through in time with my payment's.

 
Keeper
grannyberta8
Posts: 1
Registered: ‎01-26-2013

Re: Renewal of my Pogo memberships with tokens and gems I had collectedly renewal was help up because I was ill and didn't;d send through in time with my payment's.

i have been in the hospital for the last 3 weeks. my subscription was due on jan.25 2013. i dont get any pay until feb. first. is there any way i can pay it then and still keep my account open?

EA_Stephen
Posts: 17,393
Topics: 127
XP: 2,267
Solutions: 2,899
Registered: ‎09-25-2012

Re: Renewal of my Pogo memberships with tokens and gems I had collectedly renewal was help up because I was ill and didn't;d send through in time with my payment's.

Hello,

 

There is unfortunately no way to keep an account open at Club Pogo level beyond the subscription date without payment.

 

Your account would revert to free-to-play status, with ads, limited availablility of games etc, but on renewal you will still have all your tokens, gems and any purchased games etc.

 

Hope this explains the situation.

 

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