Re: Cookie Connect problems

by iusops1
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Re: Cookie Connect problems

★★★ Newbie

recommended solution does not fix the problem

 

Message 1 of 10 (618 Views)

Accepted Solution

Re: Cookie Connect problems

Hero (Retired)

@iusops1

 

The cookies are not supposed to move.  Just hold down the left click on your mouse down and drag the cursor to next cookie of the same type, continue to the next cookie and so on and so forth then release the left click on the last move and the selected cookies will disappear from the game board and the game will progress. It does take a few moments to change from screen to screen.

 

Pogo Llama posted a detailed tutorial for Cookie Connect here:

Pogo Insider Blog Post #17 March 28, 2017

 

Note: You will need to be signed into Pogo to access the above link.

 

Let us know if you have any more questions.

 

Hope this helps,  Just  Image


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AHQ is a player-to-player support Community. Please Grant XP if a post was helpful, and select Accept as Solution when a post resolved your issue.

 

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Message 8 of 10 (647 Views)

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Re: Cookie Connect problems

EA Staff

Hello @iusops1,

 

Could you please provide some more info/detail on your issue? What exactly is happening or going wrong with the game for you?

 

The more info you can provide the better we can help Standard smile

 

Thanks,

- Kristi

 

 

Message 2 of 10 (601 Views)

Re: Cookie Connect problems

★ Novice

ref: ea# 30162684, key code# ccd0edb1. firsy of i nener got a call back.  when i load game it go to 1st level  an shows how to play it just keeps repeating, when i click on keys nothing happens.

 

Message 3 of 10 (589 Views)

Re: Cookie Connect problems

[ Edited ]
★★★★★ Expert

@roemae1944

 

Have you played the tutorial?  You must play that to continue on to level one.

when you play the game, you play as the tutorial shows.  This game is not a

click and trade type game.  You need to drag the mouse from cookie to 

cookie.  Press the left mouse key, hold down and drag to the next matching

cookie then to the next matching one.  It takes 3 or more to remove them.

 

Checkout the "How to Play" and you will see a chain of 7 cookies strung 

together.  __  this type of line needs to be between the

cookies.  It will be white in the game.

Message 4 of 10 (573 Views)

Re: Cookie Connect problems

★★★ Newbie

game loads and music plays but I cant move any cookies

Message 5 of 10 (549 Views)

Re: Cookie Connect problems

★★★ Newbie

I am at level 14 from playing this game on other dates prior to this weeks challenge

Message 6 of 10 (548 Views)

Re: Cookie Connect problems

★★★ Newbie

also when I click on the cookies eyes they open

Message 7 of 10 (547 Views)

Re: Cookie Connect problems

Hero (Retired)

@iusops1

 

The cookies are not supposed to move.  Just hold down the left click on your mouse down and drag the cursor to next cookie of the same type, continue to the next cookie and so on and so forth then release the left click on the last move and the selected cookies will disappear from the game board and the game will progress. It does take a few moments to change from screen to screen.

 

Pogo Llama posted a detailed tutorial for Cookie Connect here:

Pogo Insider Blog Post #17 March 28, 2017

 

Note: You will need to be signed into Pogo to access the above link.

 

Let us know if you have any more questions.

 

Hope this helps,  Just  Image


Tip: To easily locate your posts click on the drop-down indicator next to your screen name at the top right of the page, then select Profile.


AHQ volunteer/moderator. I am not an EA employee

AHQ is a player-to-player support Community. Please Grant XP if a post was helpful, and select Accept as Solution when a post resolved your issue.

 
Message 8 of 10 (648 Views)

Re: Cookie Connect problems

★★★ Newbie

thanks for the tutorial that did it

Message 9 of 10 (531 Views)

Re: Cookie Connect problems

Hero (Retired)

@iusops1

 

You're welcome. Standard smile

 

Happy gaming.

 

Just  Image


Tip: To easily locate your posts click on the drop-down indicator next to your screen name at the top right of the page, then select Profile.


AHQ volunteer/moderator. I am not an EA employee

AHQ is a player-to-player support Community. Please Grant XP if a post was helpful, and select Accept as Solution when a post resolved your issue.

Message 10 of 10 (527 Views)