Hello boldy777,
I'm guessing this may be an issue with Java.
Please see our step-by-step guide on the topic. Take the time to read through this and follow the detailed steps there to ensure that Java is correctly installed and enabled on your computer: http://answers.ea.com/t5/Pogo/Solution-Java-step-by-step/m-p/393292#U393292
Hope this helps.
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