Pogo's new game Phlynx 2.

[RobinSK57]

 Each time I finish a level the game freezes and I have to reload.  I never get credit for finishing the level.

[EA_Kristi · Accepted solution]

Hello @RobinSK57 and @afterpJUp38K,

Are you by any chance using Internet Explore 11?

If you are, we have seen reports that Phlinx II has issues if you are using Internet Explorer 11 and the studio is looking into this.

For now, would it be an option for you to use a different browser? I would recommend using Google Chrome.

Let us know how you get on.
- Kristi

[afterpJUp38K]

I am having the same problem. I have signed up for a badge challenge, but can get no credit for what I have accomplished or move on past the first screen after completing it.

[EA_Kristi · Accepted solution]

Hello @RobinSK57 and @afterpJUp38K,

Are you by any chance using Internet Explore 11?

If you are, we have seen reports that Phlinx II has issues if you are using Internet Explorer 11 and the studio is looking into this.

For now, would it be an option for you to use a different browser? I would recommend using Google Chrome.

Let us know how you get on.
- Kristi

[afterpJUp38K]

I use Windows 10, but I will try Google Chrome and see if that helps. Thanks.

[EA_Kristi]

@afterpJUp38K Do let us know how it goes with another browser.

If you still run into issues, we would be happy to try and help with those.

- Kristi

[afterpJUp38K]

It worked in Chrome. I got the badge. Thanks for the info!

Tammy

[EA_Kristi]

Glad to hear that @afterpJUp38K.

Don't hesitate to come back to us if you have any questions, issues or advice for other players.

- Kristi