Re: Just upgraded and don't like it, can I get a refund

by EA_Mage
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Just upgraded and don't like it, can I get a refund

★★★ Newbie

I upgraded and don't like club pogos features , can I get a refund

 

 

Brenda

[edit: email address removed]

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Re: Just upgraded and don't like it, can I get a refund

[ Edited ]
EA app Team

Hi @virgo-58,

 

In general Club Pogo is not refundable.

 

Best thing I can recommend is for you to reach out to our Advisors and they can check if anything can be done:


1. Click on the following link: http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo
2. Make sure you are logged in the top right of the page (use your Pogo account to log in)
3. Select Pogo as your platform
4. Select 'Manage My Account' as your topic and 'Manage payment details' as your issue
5. Click select a contact option - I recommend choosing the 'Call Me' option and then on the next page fill in the requested details.

Let us know if you run into any issues.
EA_Mage



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