Hello coco1955,
When visiting the forum, it’s a good idea to check our ‘stickies’ at the top of the first page, to see if we have already posted on the topic – that way, you can read our list of trouble-shooting steps or solutions immediately and not have to wait for one of us to respond to your post.
With that in mind, please see our step-by-step guide to Java. Take the time to read through this and follow the detailed steps there to ensure that Java is correctly installed and enabled on your computer: http://answers.ea.com/t5/Pogo/Solution-Java-step-by-step/m-p/393292#U393292
Hope this helps.
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