06-29-2013 10:27 PM
Ever since I upgraded to Windows 7, I've had problems with Java and Pogo. Specifically, there are several games that tell me I need to upgrade or re-enable Java. I have enabled Java in Windows 7 and I have reinstalled Java from Oracle, which tells me: You already have the latest version of Java. Do you want to reinstall it? I don't get these problems with Firefox.
With Adobe Flash Player I get the same thing: I have the latest version but Pogo tells me my Flash Player is out of date.
Why do I have these issues in Windows 7 but not Firefox?
Also, how do I email Pogo?
06-30-2013 04:05 AM
I can try to help you with some of the settings if you like.
Please go here: http://systeminfocheck.appspot.com/
& copy the info & paste it back here please
Test your FLASH here: http://www.adobe.com/software/flash/about/
Test your Java: http://www.java.com/en/download/testjava.jsp
Underneath the red "Free Java Download" button, click on "Test the currently
installed version of Java." What does it display?
If you still prefer to contact Pogo, for your convenience, I've listed some steps here to contact
the Pogo (EA) Help Center for assistance.
1. Click the link https://help.ea.com/en/contact-us/ask (or the "help" word on each page)
2. Where it says: What Can We Help you With", type in pogo
3. Click "Find Solutions"
4. Select a category
5. Click "Find Solutions"
6. On the lower right-hand side, click "I Still Need Help"
A window should open...
for blue "Live Chat" (when available) for Club Pogo members
& a black email option below that
Good luck! I hope it gets resolved for you soon.
06-30-2013 04:08 AM
A explorertom69: Please go here: http://systeminfocheck.appspot.com/
& then copy your systen results & paste them back here please.
Which antivirus program do you use? What problems are you having exactly?