2013-09-05 01:57 AM
Things not working on Pogo's Scrabble:
*clicking play ...it doesn't work
*unable to drag letters to the box...must type
*unable to use icons for exchange letters, mix up letters
* freezes if I try to drag letters
It simply is not working. Never had this problem before. Is it Java????HELP!!!!!!!
2013-09-05 02:04 AM
After I read your post here, I went to Scrabble in Club Pogo and it loaded right up & I had no problem playing a game...
We will need a bit more information from you before we can help.
What happens when you try another browser?
Have you cleared the JAVA & FLASH cache in addition to the BROWSER cache?
What exactly is happening when you try to play the game?
What is the error message you get, if any (more details of the exact text please)?
Are any other games loading correctly?
You can test your Java here: http://www.java.com/en/download/testjava.jsp
When you click on the above link, what does it display?
Also, please click on the following link and then ‘copy and paste’ the displayed results into a reply here.
This will give us a general overview of your computer set-up and hopefully give us some pointers to help.
http://systeminfocheck.appspot.com/
Can you also please let us know which anti-virus software you are using?
2013-09-05 03:23 AM
Scrabble has been converted to a Flash game now. Make sure your Flash player is working
& up to date & has enough storage for the game. Clear your Flash cache if it hasn't been done
in a while. Good luck!