December 2014
In some games (such as Fortune Bingo), the game window opens but is not complete. The bottom of the window is "cut off" and does not show the whole screen. This creates an issue because the game does not show the bottom of the screen. In Fortune Bingo, the last row is not viewable. How do I fix this problem?
Dirk
December 2014
Check that your browser’s Zoom setting is at 100%. Try pressing Ctrl & + to zoom in, or Ctrl & - to zoom out, or Ctrl & 0 to reset the zoom to 100%. Here are links for the 3 main browsers.
IE: Zoom in on a webpage
Firefox: How do I use Zoom?
Chrome: Changing text, image, and video sizes
After you have set your zoom to 100%, close your browser & restart it for it to take effect.
Let us know how you get on.
March 2017
I did this and it did not work. any other solutions?
March 2017
Hello @annajo2764,
What game do you see this issue in? Also, what browser are you using and does this happen in a different browser?
Thanks,
- Kristi