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Error Message - Could not find pogo frame; xd not working (23:undefined)

by AmiWolf1952
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Original Post

Error Message - Could not find pogo frame; xd not working (23:undefined)

[ Edited ]
★ Newbie

After winning a match in SHUFFLE BUMP I have an error message pop up on the screen.

 

could not find pogo frame; xd not working (23:undefined)

 

Need to fix this!

 

 

Message 1 of 10 (1,699 Views)

could not find pogo frame, xd not working (23:undefined)

★★★★ Newbie

Why am I getting this message when playing Stellar Sweeper?

Message 2 of 10 (1,680 Views)

Re: could not find pogo frame, xd not working (23:undefined)

★★★★ Novice

Have the exact same problem. Can't reach live chat or help of any kind.

Message 3 of 10 (1,677 Views)
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0

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★ Newbie

Having the same problem.  Can someone please answer this question and let us know how to fix it?

Message 4 of 10 (1,500 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

Champion

That sounds like it could be a browser issue, between http and https settings...

1st thing, try another browser and see if you get the same message.

 

Be sure you have cleared the Flash & Java Cache as well as the browser cache, reboot, relaunch your browser and sign back into pogo and see if you have the same problem.

 

Let us know!

 

Thanks

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Message 5 of 10 (1,497 Views)
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Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★★ Novice

this does not go away

Message 6 of 10 (1,065 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★★ Newbie

IE gets the error

Don't get the error with firefox

Message 7 of 10 (624 Views)
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Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★ Newbie

I don't use Firefox.  I mentioned this to my wife, she said "oh yes, it's just Pogo.  I get it all the time on my laptop."  I told her it is an error and needs to be corrected.  I am current on Flash & Java, and regularly clean temps & cache.

Message 8 of 10 (521 Views)
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Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★ Newbie

PS  Newbie here, but over a decade with Pogo.

Message 9 of 10 (518 Views)
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Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

Community Manager

Hello all,

 

This is a Known issue and is under investigation. 

 

Apologies for any inconvenience this may cause.

Message 10 of 10 (491 Views)
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