Help us improve Answers HQ! Take Survey No, Thanks

Error Message - Could not find pogo frame; xd not working (23:undefined)

by AmiWolf1952
Reply

Original Post

Error Message - Could not find pogo frame; xd not working (23:undefined)

[ Edited ]
★ Newbie

After winning a match in SHUFFLE BUMP I have an error message pop up on the screen.

 

could not find pogo frame; xd not working (23:undefined)

 

Need to fix this!

 

 

Message 1 of 12 (1,865 Views)

could not find pogo frame, xd not working (23:undefined)

★★★★ Newbie

Why am I getting this message when playing Stellar Sweeper?

Message 2 of 12 (1,845 Views)

Re: could not find pogo frame, xd not working (23:undefined)

★★★★ Novice

Have the exact same problem. Can't reach live chat or help of any kind.

Message 3 of 12 (1,842 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★ Newbie

Having the same problem.  Can someone please answer this question and let us know how to fix it?

Message 4 of 12 (1,665 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

Champion

That sounds like it could be a browser issue, between http and https settings...

1st thing, try another browser and see if you get the same message.

 

Be sure you have cleared the Flash & Java Cache as well as the browser cache, reboot, relaunch your browser and sign back into pogo and see if you have the same problem.

 

Let us know!

 

Thanks

---------------------------------------------------------------------------------------。 ◕‿◕。-----------------------------------------------------------------------------------------
✔ Please don't forget to resolve your question if this helps as it could help others & Click XP if someone helped!

***Please note...I do not work for EA/Origin/Pogo
Questions belong in the forums. I don't answer questions via PM
-
----( ͡° ͜ʖ ͡°)”----

Message 5 of 12 (1,662 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★★ Novice

this does not go away

Message 6 of 12 (1,230 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★★ Newbie

IE gets the error

Don't get the error with firefox

Message 7 of 12 (789 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★ Newbie

I don't use Firefox.  I mentioned this to my wife, she said "oh yes, it's just Pogo.  I get it all the time on my laptop."  I told her it is an error and needs to be corrected.  I am current on Flash & Java, and regularly clean temps & cache.

Message 8 of 12 (686 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

★★★ Newbie

PS  Newbie here, but over a decade with Pogo.

Message 9 of 12 (683 Views)

Re: Error Message - Could not find pogo frame; xd not working (23:undefined)

Community Manager

Hello all,

 

This is a Known issue and is under investigation. 

 

Apologies for any inconvenience this may cause.

Message 10 of 12 (656 Views)

Are you having issues loading games?

View More

Wednesday Badge tips

Earn your Wednesday Challenge badges using our badge tips.

View more on pogo.com