2013-08-18 10:31 PM - last edited on 2013-08-19 09:32 AM by EA_Najat
i got an ea game card it says it had already been redeemed thats bs i want my gems
and ive been waiting on live chat for an hour after it had changer frn 30 to 35 min to 20 to 25 minute wait
i am stil waiting and getting mner and madder by the second i bet i scream and cuss
2013-08-18 10:35 PM
You would need to contact the Origin support team directly for help with this, since for security and confidentiality reasons we cannot discuss any account details on a public forum.
Follow these steps
1. Click the link https://help.ea.com/en/contact-us/ask
2. Where it says, What Can We Help you With, type in pogo
3. Click Find Solutions
4. Select " Account Management"
5. Click: Find Solutions
6. On the lower right hand side, Click "I Still need Help
The Window Will Open...
You'll see the Blue, Live Chat (available for Club Pogo Members)...
Scroll down a tad further, you'll see the Black, Email me...
Hope this helps!
2013-08-18 10:37 PM - edited 2013-08-18 10:46 PM
i did that and am still fkn waiting still says 20 -25 approx wait
i closed out after waiting 1 hour 30 min after it said a 20-25 min wait
i reentered says now 45 min wait gomfigure
2013-08-18 10:49 PM
It is Sunday... sooo, if at 1st you don't succeed, try Monday, during business hours lol!...
Sorry you're having to wait...
Best of Luck to you!
2013-08-19 09:39 AM
@LiLmisHotbot wrote:
i did that and am still fkn waiting still says 20 -25 approx wait
i closed out after waiting 1 hour 30 min after it said a 20-25 min wait
i reentered says now 45 min wait gomfigure
Have you tried to redeem your code here? http://www.pogo.com/action/pogop/codeclaim/retailcard/landing.do
Here are some additional information:
You can redeem your $20 EA Game Card for one of the following packages: