Crossword Cove not working properly

by Yeffoc7
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Crossword Cove not working properly

★★★ Newbie

Crossword cove comes up fine and the cursor moves from one letter blank to the next as it should but no letters are put in the blanks. I use windows 10, have the current version of Java and it is enabled. How can I fix this problem?

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Accepted Solution

Re: Crossword Cove not working properly

EA app Team

Hi @Yeffoc7,

 

Sorry to hear that you have run into issues with Crossword Cove? Are you by any chance using Internet Explorer 11 or Edge browser? If you are, could you please try a different browser (Firefox or Chrome)?

 

There is currently a compatibility issue with Crossword Cove and iE11/Edge and the studio is investigating it.

 

Apologies for any inconvenience this causes.

 

Let us know how you get on.
EA_Mage



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Message 2 of 13 (1,690 Views)

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Re: Crossword Cove not working properly

EA app Team

Hi @Yeffoc7,

 

Sorry to hear that you have run into issues with Crossword Cove? Are you by any chance using Internet Explorer 11 or Edge browser? If you are, could you please try a different browser (Firefox or Chrome)?

 

There is currently a compatibility issue with Crossword Cove and iE11/Edge and the studio is investigating it.

 

Apologies for any inconvenience this causes.

 

Let us know how you get on.
EA_Mage



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Message 2 of 13 (1,691 Views)

Re: Crossword Cove not working properly

EA app Team

Hello @Yeffoc7,

 

Just wanted to check if are you still having trouble with Crossword Cove? If you solved it, was it a case of using a different browser?

 

Thanks,

EA_Mage

 



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Message 3 of 13 (1,480 Views)

Re: Crossword Cove not working properly

★★★ Newbie

Will try another browser.  Thanks!

Message 4 of 13 (1,448 Views)

Re: Crossword Cove not working properly

★★★ Novice

I've installed Chrome & Fox Fire and get same message Cripes!!! game didn't load

Message 5 of 13 (1,418 Views)

Re: Crossword Cove not working properly

★★★ Newbie

Checked all apps and all are up to date.  Tried Edge, IE11 and Firefox.  Does not work on any of these.


@Yeffoc7 wrote:

Crossword cove comes up fine and the cursor moves from one letter blank to the next as it should but no letters are put in the blanks. I use windows 10, have the current version of Java and it is enabled. How can I fix this problem?


 

Message 6 of 13 (1,399 Views)

Re: Crossword Cove not working properly

★★★ Newbie

I cannot get crossword cove to load. I have tried firefox, chrome, internet explorer... My OS is windows 10 home. and I have uninstalled java twice and reinstalled and still not loading. I can play other games without a problem. Please help..

Message 7 of 13 (1,262 Views)

Re: Crossword Cove not working properly

★★★★★ Expert

@scarlett0witch

 

Crossword Cove is a flash base game not a java base game.  Are you up

to date with flash?           Update Flash

 

Message 8 of 13 (1,242 Views)

Re: Crossword Cove not working properly

★★★ Newbie

if crossword cove doesn't go back to its original format I am quitting pogo

Message 9 of 13 (1,123 Views)

Re: Crossword Cove not working properly

★★★★★ Newbie

No browser seems to work on this machine. One of my other computers performs fine. Clearing this browser's memory does nothing to improve the performance . Is there any real way to clear to clear up the issue short of just to quit playing the game on this computer?

Message 10 of 13 (1,104 Views)