Constant booting from Spades

by serenity81550
Reply

Original Post

Constant booting from Spades

★★★ Newbie

I keep getting booted from Spades on a daily basis. Sometimes I can finish a couple hands and sometimes not.  I have cleared my cache, am running most current browser, and have tried restarting, nothing helps.

Can you give me any suggestions?

Message 1 of 11 (728 Views)

Re: Constant booting from Spades

EA Staff

@serenity81550 Does this happen in a specific room? Also could you please post both your Flash version and your system information?

  • Your System Information - Available HERE 

    SysInfo.JPG

Thanks!

Message 2 of 11 (713 Views)

Re: Constant booting from Spades

★★★ Newbie

Browser = Firefox 49.0
Cookies Enabled? = true
Do Not Track = unspecified
Resolution = 1366 x 768
OS = Windows 8.1
Flash version = 23.0.0
Java Versions installed = 1.8.0_111

 

It happens in any room.

Message 3 of 11 (708 Views)

Re: Constant booting from Spades

EA Staff

@serenity81550 That looks good, thank you! We have had some recent issues with Firefox, so could you please try IE11 or Google Chrome to see if the same thing happens?

 

Thanks!

Message 4 of 11 (707 Views)

Re: Constant booting from Spades

★★★ Newbie

I actually have tried it on IE11.  Was hoping that would fix the problem, but sadly it didn't.  Thanks for your efforts on this.

Message 5 of 11 (698 Views)

Re: Constant booting from Spades

★★ Pro

@serenity81550

 

Are you by chance closing the lobby window?  if so you will be booted 

from the game room as you describe.  Make sure you keep the lobby

window open.

Message 6 of 11 (694 Views)

Re: Constant booting from Spades

★★★ Newbie

Getting it too.

No fun swapping to IE11.

Been on pogo for 11-12 years but it is getting so hard to use!!!!

Message 7 of 11 (670 Views)

Re: Constant booting from Spades

EA Staff

@takeiteasymate If you are not closing the lobby window, could you please let us know if this is happening in a specific room or in all of them?

 

Thanks!

- Kristi

Message 8 of 11 (655 Views)

Re: Constant booting from Spades

★★★ Newbie

Mine is the worst in Geen Gables.

Message 9 of 11 (641 Views)

Re: Constant booting from Spades

★★★ Newbie

I can't get on Pogo with IE11.

 

Message 10 of 11 (639 Views)