Cancel a pogo account

[tonymark1964]

To whom it may concern,

  I need to cancel this account because my husband Mark Barfield is deceased. I am only using this account to inform you of his passing and close the free account.

   Thank you,

   Sandra Barfield

   Spouse

[HOCK9952 · Accepted solution]

I'm sorry for your loss. Please accept our regrets.

If your husband's account was free & not a paid subscription, there's nothing to cancel.

[HOCK9952 · Accepted solution]

I'm sorry for your loss. Please accept our regrets.

If your husband's account was free & not a paid subscription, there's nothing to cancel.

[abc1070014629]

i need to cancel my husbands account harold j horne it was not free

[EA_Kristi]

Hello @abc1070014629,

Please contact an Advisor via live chat or phone call and they can cancel the subscription for you:

1. Click on the following link: http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo
2. Make sure you are logged in the top right of the page (use your Pogo account to log in)

3. Select Pogo as your platform
4. Select 'Manage my account' as your topic and 'Manage subscription' as your issue
5. Click select a contact option - I recommend choosing the 'Call Me' option and then on the next page fill in the requested details.

Let us know if you run into any issues.

- Kristi