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Keeper
Bngowizz
Posts: 1
Registered: ‎01-05-2013

Can't Sign into my POGO account...Cant Log Into POGO

SO FRUSTATING....CANT GET HELP IF I CAN'T LOG IN.....GEEZ POGO

Keeper
Yabbadaubado
Posts: 1
Registered: ‎01-05-2013

Re: Can't Sign into my POGO account...Cant Log Into POGO

Was having the same problem till on a hunch, I went into tools...internet options...security....trusted sites...sites...and added an "S" to the HTTP....Making it https://www.pogo.com. Added this to the address to trusted sites and it let me in. I have had this "S " problem with google and yahoo as well. Not sure why but adding the S seems to help.

EA_Stephen
Posts: 14,868
Topics: 115
XP: 2,068
Solutions: 2,611
Registered: ‎09-25-2012

Re: Can't Sign into my POGO account...Cant Log Into POGO

Hello Bngowizz,

 

There are several possible causes for the log in issue.

 

As well as the helpful suggestion by Yabbadaubado (thanks!), please try working through the list of trouble-shooting steps in the following link: http://answers.ea.com/t5/Pogo/Logging-In-issue/m-p/11034#M598

 

Hopefully one of these will provide the solution and you’ll soon be back playing.

 

Regards,

Stephen.

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gramslittlebit68
Posts: 6
Registered: ‎01-13-2013

Re: Can't Sign into my POGO account...Cant Log Into POGO

Me too, and you can't talk to or chat with pogo.  Did you ever find a solution?  I finally got to log in, but my table in Euchre won't completely load.  Any suggestions?

 

Keeper
gramslittlebit68
Posts: 6
Registered: ‎01-13-2013

Re: Can't Sign into my POGO account...Cant Log Into POGO

tried ea, but didn't get anywhere.  I can log into pogo and load euchre game at my place of business, but not at my home.  I have the same internet service, just a new internet service at my home now that I didn't have before.

EA_Stephen
Posts: 14,868
Topics: 115
XP: 2,068
Solutions: 2,611
Registered: ‎09-25-2012

Re: Can't Sign into my POGO account...Cant Log Into POGO

Hello gramslittlebit68,

 

If you are able to play on your work computer, then this suggests that something isn't installed correctly or is not being recognised on your home computer.

 

In all likelihood, this will be a Java issue.

 

As you may be aware, there has been some discussion in the press about a possible security issue with the latest version of Java and some anti-virus programs have been blocking the latest version. 

 

I'd suggest you might want to try uninstalling the currebnt version of Java and re-installing version 6, which is believed to be secure.

Please see our article about this which includes instructions on what to do and how to download the program:

http://answers.ea.com/t5/Pogo/Java-Security-Issue/m-p/357546#U357546

 

Hope this helps.

 

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gramslittlebit68
Posts: 6
Registered: ‎01-13-2013

Re: Can't Sign into my POGO account...Cant Log Into POGO

I will try uninstalling Java.  It is the same computer though, it is my laptop that I take back and forth.  Today pogo isn't loading at all either place.  Thanks.

Keeper
gramslittlebit68
Posts: 6
Registered: ‎01-13-2013

Re: Can't Sign into my POGO account...Cant Log Into POGO

Ok, uninstalled Java and reinstalled.  It installed the latest 7.11 Java.  Java's message was that the latest would fix all the problems of the unsecure version.  I still cannot log in to pogo.

EA_Stephen
Posts: 14,868
Topics: 115
XP: 2,068
Solutions: 2,611
Registered: ‎09-25-2012

Re: Can't Sign into my POGO account...Cant Log Into POGO

Hello gramslittlebit68,

 

I'm not sure whether you're unable to sign in to your Club Pogo account or whether games are not loading for you? 

Which is it?

 

Please give us as much detail as possible and include any error messages you might be seeing.

 

Thank you.

 

 

 

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