March 2017
when I click on PLAY in Cookie Connect, nothing more happens after I click on #1.
All my games are either google chrome or reg. firefox. Neither seems to work with Cookie Connect. Please advise.
Solved! Go to Solution.
March 2017
It is working now, sometimes I have to reload, but thank you for all your help.
March 2017
Hi @giraffe825
Could you please clear your browser cache then check to see if the same thing happens?
Let us know if you are still in need of assistance after completing the above.
Hope this helps, Just
Tip: To easily locate your posts click on the drop-down indicator next to your screen name at the top right of the page, then select Profile.
AHQ volunteer/moderator. I am not an EA employee
AHQ is a player-to-player support Community. Please Grant XP if a post was helpful, and select Accept as Solution when a post resolved your issue.
March 2017
I don't know how to clear my cache.
March 2017
@giraffe825 The blue text in bold in @Just4FunThisTyme post above is a link with instructions
But here is the link again: http://answers.ea.com/t5/Pogo/Clearing-your-Browser-Cache/m-p/4622044#M118548
Let us know how you get on.
- Kristi
March 2017
I cleared my cache, but it still won't start the game after I click on start.
March 2017
Sorry to hear that @giraffe825
Do you just see a black screen then or do you see an error? Also, just to double check, could you please try playing Poppit! Bingo to see if that game work for you?
Thanks,
- Kristi
March 2017
I did not get a black screen. When I clicked on PLAY, it went to the screen with all the numbers. I clicked on 1 and nothing happened.
Yes, I get Poppit Bingo
March 2017
addendum: no error message came up. Just showed how to play but nothing further.
March 2017
@giraffe825 @Just4FunThisTyme @EA_Kristi Please see this answer, by one of our heroes here at EA Answers HQ, Just4FunThisTyme, is excerpted from another thread: The first few locations include tutorials showing us the moves we need to make. When each tutorial completes the moves, left click on your and drag your cursor to make the “exact” same moves then the game will progress.
Let us know if you have any more questions.
Hope this helps, Just
Does that help at all with your screen?
March 2017
I did what you said and it progressed to the game, but nothing I drag or click on now does anything.