June 2016 - last edited June 2016
compatibility scan is OK, cache is cleared, active X filter is off, resolution is correct, followed all suggested adjustments and can not access ANY games after the game loads and I hit start game-HELP!!!!
Windows 8
June 2016
Hi @jimwhit113
We can help you resolve the issues you're having with the games on Pogo, but in order to do so we need more information, please reply back and provide the following:
1. Post a short list of the games you are not able to load (2 or 3) so we know if you are having issues with Java games, Flash games or both.
2. Post a description of what happens when you attempt to play the game/s you're having problems with (i.e. blank white screen, black screen, any specific error messages) provide as much detail as possible.
3. Click on the two links below then copy and paste the information that is displayed in the pop-ups into your reply:
This last step is extremely important as it will give us a general view of your set-up and hopefully give us some ideas as to what might be causing problems. If you cannot copy and paste just write down everything exactly as it appears in the pop-ups.
Thanks, Just
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