@yaleallston
Check to see if you have already been awarded the bade (your DoraElyse account is set to private, so I can't do this for you).
You can see which badges you’ve won recently, by first clicking on the ‘Badges’ tab at the top of the home page. Then click on ‘My Collection’ and finally the link to ‘See all my earned badges’.
There’s occasionally a glitch where badges show as only part completed or progress reverts to zero on the Home page, but you have been awarded the badge if it appears in the 'earned' list.
Otherwise, we'd need to know the name of the challenge you're playing to see if there are any special rules for that particular challenge.
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