2013-05-20 01:50 AM
I was billed for renewal for pogo and would like to get a refund. I thought I cancelled my subscription awhile back.
2013-05-20 01:56 AM
Yes, if you have not removed your CC info, there is recurrent billing, it's in the Terms of Service.
Here is an article about the renewal program: Pogo|Club Pogo Renewal Program - How it works|EA Help
Here's how to cancel your subscription:
Important Information about Cancelling your Pogo Subscription
There's nothing anyone can do here on the forum about a billing issue, you can contact Customer Service if you'd like
If you click on the following link you will be taken directly to the Origin contact page: https://help.ea.com/contact-us
Sign in with your Pogo username and Password (Click on Login in the top right hand corner), you’ll then be prompted for ‘Product’ (enter Pogo) and then for ‘Category’ (select ‘Billing/Purchasing’), finally below a list of articles, you can select ‘Step 2: Choose a Contact Method’.
There is no phone number for support, but you will be able to send an email. Please include as much detail as possible, so they are able to answer you straightaway.
Hope this helps.
Please accept solutions if they are correct and press the XP button if somebody helped you.